Find out how the Hira Marketplace website uses and protects your information.


The purpose of this policy is to let users of the Hira Marketplace website know when Health New Zealand (as the site owner) collects personal information and what we do with it.

We do not use, share or transfer personal information in connection with the site except as set out in this policy, or as otherwise set out somewhere on the site including in terms linking to the site.

Disclosing personal information

You may browse and access information contained within this website without providing personal information.

Statistical information


We may collect statistical information about your visit to our website to help us improve it.

This website uses cookies for the purpose of monitoring website usage. A cookie is a piece of code that creates a file on your computer to track the pages that you view on our website. The cookies do not collect personal information. You can disable them or clear them out of your web browser without affecting your ability to use the website.

This site generates persistent session cookies for the purpose of monitoring site usage. These have an expiry date and are removed on that date.

Google Analytics

We use Google Analytics 4 to collect and analyse details about the use of our website.

The information Google Analytics collects includes:

  • the first three parts of the IP address of your device
  • the pages you accessed on this website and the links you clicked on
  • the date and time you visited this website
  • the referring site, if any, through which you clicked through to this website
  • the operating system, for example, Windows 7 or Mac OSX on your device
  • the type of web browser you used, for example, Internet Explorer or Mozilla Firefox
  • other incidental information such as screen resolution and the language setting you used.

You may opt-out from having Google Analytics collect your information by disabling cookies in your browser, or by installing the opt out add-on. 

Google Analytics Opt-out browser add-on(external link)

Google Analytics privacy policy(external link)

Use of statistical information

The data is collected and stored on the Google server and is viewable by authorised staff as detailed in their privacy policy. We may share this information with other government agencies.

Accessing or correcting your information

You have the right to access any information that we hold about you, and to correct it if it’s wrong.

To access any personal information held by us, or if you have any concerns about personal information that we hold and wish to request its correction, please contact us.

When making a request to access or change your information, please include:

  • your name
  • contact address (email or postal)
  • contact phone number
  • details of the information you want or want to correct - this needs to be as clear and specific as you can make it. We may ask you for more details.

Please note that before we can provide you with your information or make any changes we need to be satisfied about your identity. To do so, we may need to ask you further questions or to view identification.

Requesting information on behalf of someone else

If you are requesting information on behalf of someone else, you will need to provide their authorisation or other documentation to support that you have the right to do so.

Correcting your information

We will work with you to make any necessary corrections.

Where we are unable to change the information or do not agree that it needs to be changed, you can provide us with a statement of correction. This is a statement outlining what information you believe is wrong and explaining what it should be. We will attach this to the relevant document so that it is read alongside the disputed information.

Privacy complaints or queries

If you have any queries or concerns about how your personal information has been managed, please contact us to see if we can resolve the problem.

If you’re not satisfied with our response to your concerns, you can contact the Office of the Privacy Commissioner. For more information see the Office of the Privacy Commissioner website(external link).